In January, two Jet Airways pilots were grounded for getting into a brawl and storming out of the cockpit briefly during a New Year's Day flight from London to Mumbai.
Oxygen masks dropped from the cabin's ceiling.
Over 30 passengers complained of nose-bleed and many suffered headaches as the cabin pressure plunged mid-air. "The airline will continue to offer necessary medical care and attention to the concerned guests as required", the statement reads. The Boeing 737 aircraft returned to Mumbai from half way because the crew had forgot to switch the "maintain cabin pressure" button.
Jet Airways authority confirmed the incident in a statement saying that pilots have been suspended following a pending investigation.
The crew has been taken off duty and Aircraft Accident Investigation Bureau (AAIB) has started an investigation into the incident. The plane was heading to Jaipur, a tourist destination and the capital of Rajasthan state.
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Narrating the horrific incident, a passenger, Darshak Hathi, said, "After we took off the AC malfunctioned, then air pressure system malfunctioned too and oxygen masks came out. Several others complained of extreme pain in their ears". "I took off my oxygen mask for one second and felt so stuffy and hot in the cabin".
According to PTI, another unnamed passenger said that the plane "circled overhead for around half-an-hour before landing. There was no announcement by the crew and nobody knew what to do".
Insiders say fares could be further slashed as airlines consider offering similar options for check-in and hand baggages. "All passengers are safe including me", he added.
"Jet Airways regrets the inconvenience caused to its guests", it said in a Twitter post.