In Berlin, Mary Sapp, a 30-year-old tattoo artist from OR, said she found out her WOW flight from Schoenefeld Airport to Reykjavik was cancelled when she arrived at the airport on Thursday morning.
Wow Air said in its statement that other airlines may offer reduced fares because of the hard circumstances.
"As a result of WOW air's operational halt, we have set up discounted Economy fares for stranded passengers en route to, from, or through Iceland", states the airline.
The airline told passengers to arrange alternative flights with other carriers.
The regulator said that if a person had bought their ticket using a credit or debit card, chargeback may be an option and the card provider should be contacted for further details.
"Passengers are advised to check available flights with other airlines". When her flight didn't take off Wednesday night, airline representatives told her to file a claim for a refund.
"Honestly the worst part is that WOW hasn't even reached out to inform passengers like myself", Spence said.
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As recently as late a year ago, WOW Air was talking about expanding its route network to destinations as far-flung as Dehli but those plans have always been forgotten.
This comes after months of financial struggles, which forced the airline to downsize its operations, and several failed takeover negotiations with other companies. All flights have been (at least temporarily) cancelled and future flight bookings are closed.
At that time, Icelandair set conditions to acquire all Wow Air shares, but less than a month later it was announced that the flag carrier "estimated that it would be unlikely that all of the conditions in the share purchase agreement would be fulfilled".
Mogensen was named Iceland's businessman of the year in 2011 and 2016, according to Business Today.
Icelandair is offering stranded WOW passengers special fares to get to Iceland.
She adds, "The most shocking aspect of this is that they were definitely selling those tickets right up until the end because we bought our tickets only days before the flight".